Plain pricing, in writing.

How we estimate

After your exam, we provide a written treatment plan that lists each procedure, its CDT code, our fee, your insurance's expected contribution (if applicable), and your out-of-pocket cost. You receive this plan before scheduling.

If we discover something during treatment that changes the plan — say, a cavity is deeper than the X-ray showed — we stop, pause treatment, and discuss the new plan. We never proceed without explicit approval.

Insurance

We bill most major dental plans directly. You're responsible only for the portion your insurance does not cover. We verify benefits before your first treatment so the estimate is as accurate as possible.

Accepted plans

• Delta Dental (PPO and Premier)
• Cigna
• MetLife
• Aetna
• BlueCross BlueShield
• Guardian
• United Concordia
• Humana
• Most state Medicaid plans

Don't see your plan? Call (555) 000-0000 — we add new contracts regularly and can submit as an out-of-network provider for most others (you'll typically still receive partial benefits).

Payment

We accept cash, check, all major credit cards, and HSA/FSA cards. Payment is due at time of service for any portion not covered by insurance.

Financing

For treatment plans over $500, we offer 6-month no-interest financing through CareCredit (subject to credit approval). Longer terms with reduced interest available. For established patients, we may offer in-house payment plans.

Membership plan

If you don't have insurance, our annual membership plan covers two cleanings, two exams, routine X-rays, and provides a discount on other treatments. Membership is non-refundable and renews annually. Ask the front desk for current pricing.

Cancellations & missed appointments

We ask for at least 24 hours' notice for cancellations. Missed appointments without notice may be charged a $50 fee — partly because the slot could have gone to another patient, partly because we hold the room.

Genuine emergencies are always waived. Just call.

Refunds & disputes

If you believe you've been billed in error, contact us within 60 days. We will review the chart and either explain the charge in writing or correct it. If a procedure outcome is unsatisfactory, we will discuss redoing it, refunding it, or both — case-by-case.

Questions

Call (555) 000-0000 or email hello@yourdentalclinic.com. Our front-desk team can answer most billing questions directly — for complex insurance issues, ask for the billing coordinator.